Vision Multi-Purpose Paint - Mid Grey - 12 Litres

Lead Time & Shipping

At Vision, we aim to provide clear and concise information regarding the lead time and collection process for our Multi-Purpose Paint products.

Lead Times:

Off-the-Shelf Orders: Processed and ready for collection within half an hour of ordering.

Shipping:

Due to the size and weight of our Multi-Purpose Paint products, we do not offer shipping services. Orders must be collected in person from our location to ensure safe handling and quality assurance.

Additional Information:

- Working days are Monday to Saturday, excluding public holidays.

- We do not offer a warranty on paint products.

- For any queries, please contact our customer service team on 07712 238329.

We take pride in offering top-quality products and appreciate your understanding as we work to fulfil your orders with care.

Returns Policy

At Vision, we strive to ensure the highest quality standards for our Multi-Purpose Paint products. However, we understand that issues may occasionally arise. Below is our returns policy:

Returns Eligibility:

We accept returns on paint products only if they are proven to be faulty. If you believe your product is defective, please follow the steps outlined below.

How to Return:

To initiate a return, please contact our customer service team at 07712 238329 or via email with the following details:

• Your order number
• A description of the issue
• Photographic evidence of the fault (if applicable)

Our team will review your case and provide instructions on how to proceed with the return.

Conditions for Returns:

- Returns must be initiated within 14 days of collection.

- The product must be returned in its original packaging and include proof of purchase.

- Faulty products will be assessed upon return, and replacements or refunds will be issued accordingly.

Additional Information:

- Returns due to incorrect orders or change of mind are accepted however must be within 31 days & the seal on tub must still be intact.

- This policy applies exclusively to Vision Multi-Purpose Paint products.

We are committed to resolving any issues promptly and ensuring customer satisfaction. Thank you for your understanding.

Warranty Policy

At Vision, we are dedicated to delivering high-quality Multi-Purpose Paint products. However, we do not offer any warranty on paint products. Below is an overview of our policy:

No Warranty Coverage:

Our paint products are sold as-is, and we do not provide any warranty covering:

• Durability or lifespan of the paint
• Suitability for specific applications
• Performance under particular conditions

Why No Warranty:

The performance of paint products can be significantly influenced by factors beyond our control, including:

• Surface preparation and application method
• Environmental conditions such as temperature and humidity
• Post-application handling and maintenance

Additional Information:

- We strongly recommend following our application guidelines to achieve the best results.

- If you have questions about the suitability of our products for your project, please contact us before purchase at 07712 238329.

Thank you for understanding our warranty policy. We remain committed to offering the best possible products and guidance for your needs.