Pokémon Elite Trainer Box Protective Acrylic Case (Pre-Order)

Order Processing & Dispatch Times:

We aim to get your Pokémon products to you as quickly and safely as possible. Please read the details below to understand how your order will be processed and shipped.

Processing Times:

• Same-Day Processing: Orders placed before 9:00am will be packed and dispatched on the same working day, provided the item is in stock.
• Next-Day Processing: Orders placed after 9:00am will be packed and dispatched on the next working day, provided the item is in stock.
• Pre-Orders: Pre-ordered items will only be packed and shipped on the official release date, which will be clearly stated in the product description.
• Working Days: Order processing is Monday to Saturday. Shipping is Monday to Friday.

Shipping Options:

• Royal Mail 48-Hour Tracked & Signed: Secure delivery with tracking confirmation.
• Royal Mail 24-Hour Tracked & Signed: Faster delivery option at checkout.
• All Services Tracked & Signed: For maximum safety and security of your order.

Live Tracking:

We offer live tracking of your order through our website. Click 'Track Your Order' in the main menu. For this to work correctly, we rely on Royal Mail tracking updates. If Royal Mail fails to update tracking information, this is out of our control, and we cannot be held responsible.

Returns & Refunds:

We want you to be happy with your purchase. Under UK Consumer Contracts Regulations, you have the right to:

Your Rights:

• 14-Day Cancellation: Cancel your order within 14 days of receiving your items.
• Condition of Returns: Items must be returned unopened, unused, and in their original condition.
• Return Shipping Costs: You are responsible for return shipping costs unless the item is faulty or incorrect.
• Refund Timeline: Refunds will be processed within 14 days of receiving the returned item, using the same payment method as your order.

How to Start a Return:

To begin a return, please email us at speaktovision@gmail.com with your order number. Our team will guide you through the process.

Genuine Product Promise:

At Pokebloke, we take authenticity seriously. Every item we sell is sourced only from trusted Pokémon distributors to ensure you receive the real deal every time.

Our Standards:

• Officially Licensed: Products are always sourced from reliable and approved Pokémon distributors.
• 100% Genuine & Factory Sealed: Never opened, resealed, or tampered with.
• Quality Assured: Every item is carefully checked before shipping to guarantee condition.
• Collector Ready: Packaged securely to protect your investment during delivery.

Why This Matters:

By sourcing directly from official distributors, we guarantee that you receive authentic Pokémon products — perfect for collectors, players, and fans alike.

Our Commitment:

When you shop with Pokebloke, you can trust that your order is genuine, sealed, and shipped with care and efficiency. Your collection deserves nothing less.